Last updated: May 20, 2026
This Privacy Policy (the "Policy") explains how the controller processes users' personal data when using the application and related services (the "Services"). The controller respects your right to privacy and processes your personal data in accordance with the GDPR and Act No. 18/2018 Coll. on Personal Data Protection.
Kedros, a. s., with its registered office at Slávičie údolie 106, Bratislava - Staré Mesto district 811 02, Slovakia, registered in the Commercial Register of the Municipal Court Bratislava III, Section: Sa, File No. 3373/B, Company ID No.: 35 893 907
Controller contact email for personal data protection:
support@loadtestlab.com
Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website. They allow the website to remember the Customer's actions and settings (e.g. language, login) so that the Customer does not have to re-enter them. The use of cookies in the Slovak Republic is governed by Act No. 452/2021 Coll. on Electronic Communications and Regulation (EU) 2016/679 (GDPR).
The product website (landing page) is used to present the Service, prices, content and to communicate with interested parties. The web application is the Application itself, available after registration or login, in particular at app.loadtestlab.com. The cookies and similar technologies listed in this section therefore apply depending on whether the Customer uses the product website or the web application.
These cookies are necessary for the proper and secure functioning of the website. Without them, the website would not function properly. We do not require the Customer's consent to use them.
The session_id and csrf_token cookies are used only in the web application after registration or login, primarily to maintain the session and protect against security attacks. They are not used on the product website if the Customer only visits the public website. If strictly necessary storage is used on the product website to remember a choice in the cookie banner, it is used exclusively for this purpose and is not used for analytics or marketing.
| Name | Purpose | Validity |
|---|---|---|
| session_id | Maintaining the logged-in user session. | Until the end of the session |
| csrf_token | Protection against cyberattacks (CSRF). | Until the end of the session |
| ltl-ab-variant | Remembering the assigned A/B page variant for testing. | 1 year |
| ltl-lang | Remembering your selected language preference. | 1 year |
These cookies allow us to measure traffic and track Customer behavior (e.g. how far they scrolled, where they clicked and how long they stayed on the page). These data are processed in anonymized or pseudonymized form and we use them only with the Customers' consent.
| Name | Provider | Purpose | Validity |
|---|---|---|---|
| _ga, _ga* | Google Analytics | Traffic analysis, measurement of time on page and scrolling. | 2 years |
| _clck, _clsk | Microsoft Clarity | Creating heatmaps (click maps) and recording user interactions. | 1 year / 1 day |
These cookies are used to track visitors across websites. The aim is to show you relevant advertising (e.g. on Facebook or LinkedIn after you leave our website). We use them only with the Customers' consent.
| Name | Provider | Purpose | Validity |
|---|---|---|---|
| _gcl_au | Google Ads | Measuring conversions and optimizing Google advertising campaigns. | 90 days |
| _fbp | Meta (Facebook) | Tracking visits and displaying targeted advertising in the Meta network. | 3 months |
| bcookie, lidc | Browser identification and advertising optimization on LinkedIn. | 1 year / 1 day | |
| UserMatchHistory | Synchronization of user ID for LinkedIn advertising audiences. | 30 days |
When first visiting our website, a cookie banner will be displayed, where the Customer can select which categories of cookies (other than strictly necessary cookies) they allow us to process. The Customer may change their consent at any time by clicking the "Cookie settings" link in the website footer.
The Customer can also manage or delete cookies directly in their browser:
Data from analytics and marketing cookies are processed by service providers:
In order for our website and Services to function properly, we may store cookies in your browser, either when you visit our website, when you log in to your account, or when you use any Service. Based on the default settings, we use only cookies that are strictly necessary for the functioning of our website and the Services you request.
In the web application, we may process product statistics on the use of Service features, such as creating or running a test, using a report, error messages, performance and technical events. These product statistics are obtained from server logs and application events, and we do not use product cookies, localStorage, sessionStorage or device fingerprinting for them. In the web application, we do not use Google Analytics, marketing cookies or retargeting technologies for this purpose.
Legal basis: performance of a contract under Article 6(1)(b) GDPR
Legal basis: legitimate interest under Article 6(1)(f) GDPR
Legal basis: performance of a contract or legitimate interest
Legal basis: user consent under Article 6(1)(a) GDPR. Consent may be requested from you in specific situations where we consider this legal basis to be the most appropriate, or where required by law.
obligations under accounting and tax regulations, in particular for invoicing, receiving and recording payments, handling complaints, exercising rights and fulfilling obligations under EU Regulation and special legal regulations
Legal basis: Article 6(1)(c) GDPR
Ensuring network security, preventing fraud in the application, or analytically monitoring errors (crash reports) to improve stability
On this basis the user has the right to object to such processing
Legal basis: legitimate interest (Article 6(1)(f) GDPR)
Your personal data may be made available to:
All recipients are bound by a personal data processing agreement under Article 28 GDPR.
We do not transfer data to third countries outside the EU/EEA unless expressly stated otherwise, and only in accordance with Chapter V GDPR.
We retain personal data only for the necessary period:
The Provider implements appropriate technical and organizational measures under Article 32 GDPR to protect personal data against:
The measures include, in particular, encryption, pseudonymization, access control and regular security audits.
The Provider implements appropriate technical and organizational measures to ensure a level of security appropriate to the potential risks. We make every effort to ensure the ongoing confidentiality, integrity, availability and resilience of data processing systems and services. In the event of a data breach that results in a risk to your rights and freedoms, we are prepared to notify the competent supervisory authority as well as end users as data subjects.
The Provider, as controller, is obliged to ensure that compliance with generally binding legal regulations on personal data protection is also maintained on its side. In particular, it is obliged to:
The Provider ensures that personal data will be processed exclusively within the European Union, or in a third country with an adequate level of protection guaranteed by a decision of the European Commission.
You have the right:
Within the provision of the Services, we do not use profiling or automated decision-making with legal or similarly significant effects.
The Customer declares that they have familiarized themselves with the information on the processing of personal data intended for data subjects, published at loadtestlab.com/cookies and during registration.
We may amend this Policy from time to time at our discretion. We will send you an email notice with a link to the amended Policy or notify you of the amended version by means of a notice on the website or by other means of electronic communication. If you do not agree with the amended Policy or cannot comply with its terms, you must stop using the account and the Services and uninstall them as necessary.
In case of any questions you may contact the person responsible for personal data protection: